Voice AI that answers, calls, and gets things done.
AutoSpeak is a multi-tenant Voice AI platform. Deploy human-quality phone agents that book, screen, route, confirm and collect payment — then hand off to a person. One runtime, every vertical, in any language, 24/7.
Built on a working real-time pipeline — Deepgram · GPT-4o · ElevenLabs over live telephony.
Outbound · COD confirm
Hinglish · Exotel
Every business with a phone number is losing money on calls.
The phone is still where revenue is won and lost — and it’s the most under-automated channel a business owns.
Missed calls = missed revenue
SMBs miss 25–60% of inbound calls — after hours, busy, understaffed. Every missed call at a clinic, salon, or hotel is a booking gone to a competitor.
Repetitive calls burn expensive humans
Front desks, recruiters, and reservation agents spend most of the day on the same 20 questions and routine scheduling that never scales.
Legacy IVR is universally hated
“Press 1 for sales” is rigid, can’t understand free speech, and can’t actually do anything beyond routing. Callers hang up.
Phone staff doesn’t scale
Hiring, training, and retaining phone agents is hard — and impossible to flex for seasonal, campaign-driven, or overnight spikes.
A colleague on the phone — not a smarter IVR.
Every call runs one real-time loop: hear, think, speak — under an 800ms turn-latency budget, fully interruptible, in the caller’s language.
Listen
~100–200msVoice-activity detection endpoints the caller’s turn and supports instant barge-in — interrupt the agent and it stops to listen.
Transcribe
~100–300msStreaming speech-to-text (Deepgram today; self-hosted Whisper / AI4Bharat later) turns speech into text as the caller talks.
Think
~150–400msA fast LLM with your knowledge (RAG), tools (book, look up, pay), and guardrails decides what to say and what to do.
Speak
~100–300msStreaming TTS replies in a natural, branded or cloned voice — starting to speak on the first tokens, so turns feel human.
Loops with barge-in
The caller can interrupt anytime; the agent stops to listen in <200ms.
Acts & hands off
Books, looks up, sends a pay-link, then warm-transfers to a human with context.
Provider-abstracted
Every model sits behind a swappable interface — change vendors by config, not rewrites.
One runtime. Vertical skills on top.
Build the four reusable interaction patterns once; ship pre-packaged skills for the highest-value use cases — then let the Agent Designer cover the long tail.
AutoSpeak Reception
SMB front desk
Be the front desk that never sleeps — answer the main line, understand intent, then handle or route.
- Greet with branding + AI disclosure
- Answer FAQs from your knowledge base
- Book / reschedule / cancel appointments
- Qualify, route & warm-transfer to a human
- After-hours, overflow & full-time modes
Buyer: Owner / office manager
AutoSpeak Recruit
HR phone screening
Run structured first-round phone screens at scale, score against a rubric, and schedule the next step.
- Inbound or consented outbound screens
- Per-role question templates + adaptive follow-ups
- Scoring, summary & recommendation
- Schedule the human round + ATS sync
- Fairness guardrails — AI assists, humans decide
Highest-regulation skill — built for EEOC / NYC LL144 / EU AI Act.
Buyer: Talent acquisition lead
AutoSpeak Stay
Hotels & hospitality
Be the reservations and front-desk voice agent for a property, in the guest’s own language.
- Check availability, quote, book / modify / cancel
- PMS & channel-manager integration
- Multilingual concierge & FAQs
- Secure pay-by-link / deposit capture
- Upsell within rules; escalate VIP cases
Buyer: GM / front-office manager
Agent Designer
Build-your-own
A no-/low-code designer to build any voice agent we didn’t pre-package — the long tail, self-serve.
- Define persona, knowledge & flows
- Connect tools, calendars, CRMs & payments
- Pick a stock, branded, or cloned voice
- Set languages & a compliance profile
- Versioning + a “call the agent” test bench
Buyer: Ops / agent designer
The wedge: COD confirmation + UPI collection.
India runs on cash-on-delivery — and on the returns it creates. AutoSpeak calls every COD buyer in Hindi, Hinglish or English, confirms the order, and converts it to a UPI prepaid payment over WhatsApp. Fewer fake orders, fewer failed deliveries, and a direct cut to return-to-origin (RTO) losses.
COD confirmation flow
outbound · scripted- 1
Namaste! This is an AI call from [Brand] about your order #48217. Main ek AI agent hoon.
- 2
Did you place this order for delivery to 12, MG Road, Bengaluru?
- 3
Great! Would you prefer to pay by UPI now? I’ll WhatsApp you a secure payment link.
- UPI collect link sent on WhatsApp · ₹1,499 · Razorpay
- 5
Thank you! Press 1 anytime to talk to our team. Dhanyavaad!
70+ use cases. Four patterns. One runtime.
Every vertical is the same engine with a different configuration: persona, knowledge, flows, tools and integrations. Master four interaction patterns and the rest is packaging.
Inbound reception
Answer, understand, inform, route, book.
Clinic front desk · hotel · restaurant · real estate
Outbound transactional
Confirm, remind, follow-up, collect, notify — consented.
COD confirmation · reminders · renewals
Structured screening
Ask scripted questions, score, schedule.
HR screening · lead qualification · surveys · KYC
Internal / employee
Answer staff & process queries, dispatch.
IT / HR helpdesk · field dispatch
COD confirmation + UPI conversion
Confirm cash-on-delivery orders and convert them to UPI prepaid — directly slashing return-to-origin (RTO) losses. Our Phase 1 wedge.
Healthcare booking + no-show reminders
Clinics and labs: appointment booking plus reminder calls that measurably cut no-shows. High volume, clear ROI.
Real-estate lead qualification
Qualify inbound buyers/renters and book site visits — protecting expensive lead-gen ad spend from going to waste.
Gig & blue-collar hiring screens
Screen riders, drivers, and warehouse staff at enormous scale, and cut interview no-shows for volume hiring.
Engineered for India — not ported to it.
The default global playbook breaks in India. AutoSpeak starts with the Indian stack: domestic telephony, vernacular voice, UPI and WhatsApp — then uses it as a springboard to go global.
Indian cloud telephony
Exotel (primary) and Ozonetel (backup) with TRAI DLT registration — built for domestic Indian calling. Twilio is not used for domestic India.
Vernacular-native AI
Hindi, Hinglish & English at launch, with a path to Indic open models for quality and cost — a genuine moat where language matters.
UPI-first payments
Razorpay UPI collect links — pay-by-link only, with no card data ever touching our servers. RBI-aligned and friction-free.
WhatsApp alongside voice
Deliver confirmations and payment links over WhatsApp Business API — meeting Indian customers where they already are.
Compliance built in
DPDP Act 2023, Telecom Act 2023 and TCCCPR — with mandatory AI disclosure and DND / NCPR scrubbing before every dial-out.
The full India execution path — DLT timelines, Indic model choices, pilot design and INR GTM — lives in the route map.
Read the India Route Map →A three-phase AI brain that gets cheaper as you scale.
The brain of every call is three models in a loop — hear, think, speak. We don’t pick one sourcing strategy; we move through three, each right for a different stage. Every model sits behind a swappable interface, so this is a cost roadmap, not a rewrite.
Orchestrate
Deepgram · GPT-4o-mini / Cerebras · ElevenLabs
Fastest to market, best quality, zero ML-ops. Validate the product and pricing first.
Hybrid
Self-host Whisper STT + open LLM on GPU · keep premium TTS
Self-host the cheapest legs first; keep paid TTS where voice quality matters most.
Self-host & fine-tune
Fine-tuned open STT + LLM + TTS · in-house voice cloning
Best unit economics, data privacy, and a voice-cloning moat — no per-call vendor tax.
Structural margin advantage: COGS trends from ~$0.09 → ~$0.05 → ~$0.02 per minute as volume grows. Directional estimates — verify against live vendor pricing.
The guardrails are features, not afterthoughts.
Voice AI that calls real people is one of the most regulated things you can build. Disclosure, consent, recording controls and data residency are configurable per tenant and region — at runtime.
AI disclosure
The agent says it’s an AI — configurable and on by default (EU AI Act Art. 50, California B.O.T., India TCCCPR).
Recording consent
Per-jurisdiction consent prompts and recording toggles for one- and all-party-consent regions.
Outbound rules
TCPA, TRAI-DLT and quiet-hours controls, with DND / NCPR scrubbing before every dial-out.
Data privacy
GDPR, India DPDP, and CCPA/CPRA — voice is biometric data; consent, residency, deletion built in.
Payments (PCI)
Raw card numbers never touch our servers — UPI collect links and tokenized pay-by-link only.
HR fairness
Consistent questions, human-in-the-loop decisions, adverse-impact monitoring, and candidate opt-out.
Sector overlays apply (BFSI, healthcare, employment). This is not legal advice — see the Compliance & Security doc.
Start with a pilot. Scale on usage.
Phase 1 is priced for the India COD pilot. Platform pricing blends metered minutes and seats as you add skills and volume.
Design Partner
Live nowFor 3–5 e-commerce / 3PL merchants in the India COD pilot. White-glove onboarding, deep feedback loop, co-brand as “AI-ready.”
- White-glove onboarding (~1-day integration)
- COD confirmation + UPI collection
- Compliance & DLT handled for you
- Success dashboards & RTO reporting
- Direct line to the founding team
Starter
Best for merchants getting going on outbound COD confirmation at predictable volume.
- Up to ~1,000 calls / month
- Hindi · Hinglish · English
- WhatsApp + UPI link delivery
- Order upload (CSV / API) + call logs
- Per-call ₹5–7 beyond the bundle
Platform / Scale
For multi-vertical and higher-volume deployments across Reception, Recruit, Stay and your own agents.
- Volume pricing & metered minutes
- Multiple skills & numbers
- Integrations (calendar, ATS, PMS, CRM)
- RBAC, audit logs & residency options
- SLA & enterprise security (roadmap)
Target COGS ~₹1.7–₹2.5 / call → 60%+ gross margin at scale. All figures are directional planning estimates pending pilot validation — see the Cost & Unit Economics doc.
Land in India. Spring to the world.
Each phase ends with a clear gate — we only advance when the numbers earn it.
India COD pilot
Multi-tenant core, Exotel + DLT telephony, COD confirmation + UPI, compliance & billing.
Gate: 3+ design partners live · ≥90% call success · ≥50% RTO reduction
Verticals & languages
Reception, Recruit & Stay skills, more languages, deeper dashboard; start hybrid AI; SOC 2 kickoff.
Gate: 5+ paying Indian tenants · gross margin > 40%
Globalization & enterprise
GDPR pack and locales, enterprise SSO (SAML/SCIM), SLAs and data-residency guarantees.
Gate: Multi-country usage · first enterprise logo
Own the models
Fully self-hosted / fine-tuned Indic + global STT, LLM and TTS for the lowest COGS and a voice moat.
Gate: COGS < $0.02 / min verified
The entire strategy, documented.
Product, architecture, compliance, regulations, cost, the India route map, and the decision-locked PRD — the full operator-grade suite ships with this site.
Put your phone lines on autopilot.
We’re onboarding a small cohort of Indian e-commerce and 3PL design partners for the COD confirmation pilot. If high COD volume is hurting your margins, let’s talk.